Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests, enquiries or property updates/alerts. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:
You provide most of the personal information directly to us and for a specific purpose.
Further personal or sensitive information that you discloseto us such as financial arrangements, employement, housing preferences, health issues etc is treated with utmost confidentiality. If you are selling your house with us, we believe your reasons for selling should not be disclosed to anyone, especially potential clients.
Prospective tenants or employees may be asked for credit checks, employment or other references which will be treated confidentially.
We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:
You can also request that information about you be corrected or deleted. This is part of our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date. Please contact us if you are receiving marketing material from us that you do not want to receive.
You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to third parties.
We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
We provide links to Web sites outside of our web site, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web sites and its privacy statement.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.